Graham Consulting

• ✓ Strategic advice & guidance
• ✓ Process optimization review
• ✓ Regulatory compliance consultation
• ✓ Team development coaching
• ✓ Flexible scheduling

Best for: Quick consultations, expert advice, ongoing mentorship

• ✓ Complete process redesign
• ✓ M&A integration planning
• ✓ Compliance program implementation
• ✓ Vendor management overhaul
• ✓ Defined deliverables & timeline

Best for: Specific initiatives with clear start and end dates

• ✓ Interim COO/VP Operations
• ✓ Team leadership & management
• ✓ Strategic planning & execution
• ✓ Crisis management support
• ✓ 3-12 month engagements

Best for: Leadership gaps, transitions, or transformation periods

"Carrie transformed our operations during a critical transition period. Her expertise in telecom operations and ability to manage large teams was exactly what we needed. She reduced our cycle times by 38% and improved satisfaction scores dramatically."

"We brought Carrie in to help with our M&A integration and she exceeded expectations. She understood the complexities of bringing two organizations together and made the process smooth. Her strategic thinking and hands-on approach were invaluable."

"Carrie's compliance expertise is exceptional. She helped us navigate complex NESC requirements and implement processes that not only met regulations but actually improved our operational efficiency. Worth every penny."

"I needed someone who could hit the ground running and lead my operations team through a challenging period. Carrie stepped in as interim VP and not only stabilized the situation but left us in a better position than we'd ever been. Highly recommend."

"Working with Carrie was a game-changer for our vendor management processes. She brought clarity to chaos and saved us over 33% in costs while improving service quality. Her practical approach and deep experience really showed."

"Carrie brought both strategic vision and tactical execution to our team development initiative. She understands how to build high-performing teams and create processes that actually work. Our employee satisfaction scores jumped significantly under her guidance."